Terms of Service
By accessing our website or purchasing a product, you (“you”, “your”, the “Customer”) agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use the Services.
1. Who We Are & Acceptance of Terms
- Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell digital products.
- By visiting the site, creating an account, or purchasing a product, you accept these Terms and any policies referenced here (e.g., Refund Policy, Privacy Policy, Licence terms).
- We may update these Terms at any time by posting a new version on this page. Continued use after changes constitutes acceptance.
2. Digital Products & Licence Grant
- Our products are digital downloads (Google Sheets/Excel templates). No physical goods are shipped.
- Upon purchase, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the files for your own internal purposes.
- Unless you have our written permission or a separate commercial/client licence, you may not:Resell, redistribute, sublicense, share, or publicly post the files.Claim the files as your own or remove proprietary notices.Use our content to create competing templates derived from our intellectual property.
3. Orders, Pricing & Taxes
- Prices are shown in your local currency and may change without notice.
- You authorise us (or our payment processor) to charge your chosen payment method for your order total, including any applicable taxes.
- Taxes/VAT: We collect and remit taxes where required based on your location and our registrations. If you are tax-exempt, contact us before purchase.
- We may refuse, limit, or cancel orders (e.g., suspected fraud, reseller activity, pricing errors). If we cancel after payment, we’ll refund amounts charged.
4. Delivery & Access
- After successful payment, you receive instant access via on-screen link and/or email with download instructions.
- Ensure your email address is correct and can receive messages. If you don’t receive access, contact dansdigitalsart@gmail.com.
- Delivery may be via Shopify, email, or approved cloud storage. Methods may change over time.
5. Updates & Support
- We may provide free product updates at our discretion. Where offered, you can re-download the latest version using your order email or customer account.
- Support scope: We provide reasonable email support for downloading, opening, and using the templates as designed. Customisation beyond documented features may be outside scope.
- Contact us at dansdigitalsart@gmail.com for assistance.
6. Refunds & Exchanges (Digital Goods)
- Because access to digital products is provided immediately, all sales are final and non-refundable.
- If a file is corrupted or inaccessible, email dansdigitalsart@gmail.com and we’ll assist with replacement access or a working copy.
7. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose.
- Upload or distribute harmful code (malware, viruses).
- Circumvent security features or access areas without authorisation.
- Misrepresent your identity or affiliation.
- Scrape or harvest content or data except as allowed by law and our policies.
We may suspend or terminate access for violations.
8. Intellectual Property
- All files, text, graphics, trademarks, and other content on the website are owned by us or our licensors and are protected by intellectual-property laws.
- Aside from the limited licence granted in Section 2, no rights are transferred to you.
9. User Content & Feedback
- If you submit suggestions, feedback, or reviews, you grant us a worldwide, perpetual, royalty-free licence to use, reproduce, and display that content for business purposes.
- Do not upload unlawful or infringing content.
10. Third-Party Services & Links
- We use third-party providers (e.g., payment processors, email providers, cloud storage). Your use of these services is governed by their own terms and policies.
- We are not responsible for third-party sites or services linked from our website.
11. Accuracy of Information & Service Changes
- We try to keep product information accurate and current, but errors (e.g., description, pricing) may occur. We may correct errors and update content at any time.
- We may modify, suspend, or discontinue any part of the Services without notice and without liability.
12. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data. View it here
13. Disclaimers
- The Services and all digital products are provided “as is” and “as available” without warranties of any kind, express or implied.
- We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.
14. Limitation of Liability
To the maximum extent permitted by law, we (and our directors, officers, employees, and suppliers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Dan’sDigitalsCo, its owners, employees, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, misuse of the Services, or violation of any law or third-party rights.
16. Termination
We may suspend or terminate your access to the Services at any time for any breach of these Terms or suspected fraudulent/abusive activity. Obligations intended to survive termination (e.g., licence restrictions, IP, limitations of liability) will continue to apply.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales for any disputes.
18. Severability & Waiver
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision does not waive our right to do so later.
19. Contact
Questions about these Terms should be sent to:
Dan’sDigitalsCo
Email: dansdigitalsart@gmail.com